Privacy Policy

1. Introduction

Bossa AI ("we," "our," or "us") is committed to protecting the privacy of our sales team members and any individuals whose information is collected through the use of our internal platform. This Privacy Policy explains how we collect, use, and safeguard information within our sales management application.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and role when you register or are invited to the platform.
• Lead Data: Business and contact information you enter for leads, including names, phone numbers, emails, and business details.
• Activity Data: Leads submitted, appointments scheduled, commissions earned, and platform usage.
• Social Media Connections: OAuth tokens for Instagram and LinkedIn if you choose to connect those accounts for social posting.
• Communications: Any notes or content you create within the platform.

3. How We Use Your Information

Your information is used to:

• Operate and maintain the sales management platform.
• Track commissions, performance metrics, and team goals.
• Enable social media posting on your behalf (only when you have connected your accounts).
• Process cashout and commission payment requests.
• Communicate important platform updates to team members.
• Improve and enhance platform features over time.

4. Data Sharing

We do not sell your personal information. Lead data and personal information is only accessible to authorized team members and administrators within the platform. We may share data with third-party service providers strictly necessary for platform operations (e.g., authentication, hosting), all of whom are bound by confidentiality obligations.

5. Social Media Integrations

If you connect your Instagram or LinkedIn accounts, we store OAuth access tokens securely to publish content on your behalf. You may disconnect these accounts at any time from the Social Planner settings. We do not access your social media accounts beyond what is needed to publish the posts you initiate.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted storage, secure authentication, and access controls. However, no system is 100% secure, and we encourage team members to use strong passwords and keep their credentials confidential.

7. Data Retention

We retain your data for as long as your account is active or as needed to fulfill the purposes described in this policy. Upon account termination, data may be retained for a reasonable period for record-keeping and compliance purposes before being deleted.

8. Your Rights

Team members may request access to, correction of, or deletion of their personal data by contacting an administrator. Admins have the ability to manage user accounts and associated data within the platform.

9. Contact Us

If you have any questions about this Privacy Policy, please contact your team administrator or reach out to the Bossa AI team directly.